Global data privacy and protection laws require transparency regarding data collection and security practices, making privacy policies necessary. In addition to evolving privacy laws and requirements, customers are growing more concerned about how their personal information is being collected, used, exposed, or shared without their knowledge. Business owners and their privacy and security teams need to ensure that they clearly communicate to customers the “what”, “why”, and “how” of your data collection processes in accordance with privacy laws.
- The specific type of personal information you’re collecting
- Your purpose(s) for collecting personal information
- Your methods of personal information collection
- Where you store personal information and how long you plan to store it
- How you secure stored information
- Who has access to that personal information
- Instructions for how customers can contact you with questions and exercise their privacy rights
STEP 1: LAY THE GROUNDWORK
Take the pressure off your privacy and security team to design and create policies by leveraging OneTrust Pro’s Privacy and Notice Management template gallery, rich editing, and formatting capabilities, and responsive designs to help eliminate the need for complex development work.
STEP 2: TAILOR YOUR POLICY
Start by tailoring your template to reflect how you address the areas listed above. Consider your available collection methods, data collection points, and the categories of personal information your business uses and for what purposes, in addition to any disclosures of personal information. Be as clear and detailed as possible to ensure your demonstrating transparency and compliance with applicable global privacy requirements. If your template is jargon-heavy or hard to read, try using plain language so your customers can easily understand it. It’s important that your policy is accurate, current, and satisfies your customer’s privacy concerns, so making these updates and adjustments to your template is necessary.
STEP 3: UPLOAD TO YOUR WEBSITE
POST POLICY: 12 -MONTH UPDATE
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